Ask how your connection is booked
Before you fly, give the airline both flight numbers and ask whether the connection is protected if the first flight is delayed. If you booked separate tickets, speak to the second airline about its check-in and bag-drop deadlines. Find out whether you can obtain both boarding passes before leaving home. Keep a copy of the itinerary and the airline’s contact details where you can access them offline. For a codeshare, use the operating carrier’s instructions for the segment that arrives at STI and for the segment that leaves it. Compare the airport codes on both segments before leaving home. Cibao International Airport is STI. If your onward ticket shows POP for Puerto Plata or SDQ for Santo Domingo, you will need to make your own arrangements for the trip between airports. Work back from the second airline’s check-in deadline and allow time to leave the arrivals area and travel by road.
FlightsConfirm what happens to your checked bag
At the first check-in counter, ask where your checked bag is tagged to go and whether you need to collect it at STI. Read the airport code on the baggage receipt and keep the receipt until you retrieve the bag. If the onward carrier requires you to check in again, ask both airlines whether you will need to enter the Dominican Republic before reaching its counter. Check official entry information if that applies to your trip. Leave time for each step your carrier describes, including collecting and rechecking luggage. If you travel with only cabin baggage, still confirm whether your onward airline needs to inspect travel documents in person before issuing your boarding pass.
What to do if your bag is due at STI and doesn’t arriveCheck your onward flight and gate
Find the departure flight number on the current display and follow the airline’s directions for getting there. Ask a staff member before leaving a controlled area if you are unsure whether you can remain in transit. If your inbound flight is late, contact the airline handling the onward segment as soon as possible. A hotel transfer or excursion during a stopover adds travel and check-in time, so keep those plans flexible until you know where you need to be and when.
Departures
